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Support & FAQ

This is the support page for Dreamtica. Here you’ll find how to reach us and answers to common questions.

Contact us

For bug reports, feature requests, or any other inquiries, please use our contact form.

If you’d like a reply, please fill in the “reply email address” field in the form. Without it we won’t reply directly, but your feedback will still inform future improvements.

Frequently Asked Questions

Are the dream interpretations accurate?

Dreamtica’s interpretations are an AI-generated, entertainment-purpose reading — not a substitute for medical diagnosis or psychological counseling. Use them as a gentle prompt to reflect on yourself from a new angle today.

Where are my dreams stored?

Your dream text and interpretation results are stored on your device (from v1.1.0; sign-in is no longer required). Only when you run an AI reading is the dream text sent to our server for processing. Generated images are stored on Cloudflare R2. We never use the content of your dreams to train AI. See the Privacy Policy for details.

Will my dreams carry over if I switch devices?

From the Settings screen, use “Export” to save all your dream logs as a JSON file to iCloud Drive, Google Drive, or elsewhere, and keep that file when you switch devices. Note that your coin balance is stored on the device and cannot be carried over when you switch devices or delete the app — we recommend using up your balance before switching.

How much can I use for free?

Recording dreams, browsing your library (calendar / grid), the morning reminder, the monthly report, and export are all free and unlimited. Only AI readings (dreamlike illustration plus symbols, the voice of your heart, and a message for today) are coin-based (1 reading = 1 coin), and you receive 5 free coins to start.

Tell me about coins

  • 1 coin gives you an AI reading (illustration + interpretation) of one recorded dream
  • Coin packs are sold inside the app: 3 for ¥300 / 10 for ¥800 / 40 for ¥2,000
  • This is not a subscription — no auto-renewal, no monthly contract; you only buy what you use
  • If a reading fails due to a network error, the coin is automatically returned
  • Coins are consumable items, so they are not covered by the “Restore Purchases” feature on Apple or Google Play; the balance is stored on your device

Is there a cap on readings?

For normal use (reading one morning dream or so) you won’t notice it, but we set a daily fair-use cap of 15 readings per day to protect server load and cost (resets at 0:00 Japan time). If you do reach it, you can read again after 0:00 (Japan time) the next day — no coins are consumed.

Is there an Android version?

Yes — Dreamtica is available on both iOS (App Store) and Android (Google Play).

I don’t agree with the interpretation I was given

AI interpretations are for reference only. If something feels off, feel free to ignore it. We plan to keep tuning the image styles and interpretation tone in future updates.

I want to delete just one dream

Choose “Delete” from the ”︙” menu on a dream’s detail (result) screen. That dream is removed.

I used Apple ID sign-in in an earlier version

From v1.1.0, sign-in is no longer required and dreams are stored on your device. If you signed in with an earlier version, your records remain available on the device. If you would like the dream data previously synced to our server deleted, please contact us via the contact form.

Difficult dreams keep coming and I’m feeling low

You don’t have to read the interpretation if it’s hard. Use Dreamtica simply as a way to notice “this is how I’m feeling right now.” If low feelings continue, please reach out to a helpline. (The lines below are services within Japan; all are free and anonymous.)

  • TELL Lifeline (English support, Japan): 03-5774-0992
  • Inochi no Denwa: 0120-783-556 (daily 16:00–21:00; the 10th of each month 8:00–next 8:00)
  • Yorisoi Hotline: 0120-279-338 (24 hours)

If you are outside Japan, please search for a local crisis line.

What happened to the old subscription?

Dreamtica retired its subscription plans in v1.1.0 and moved to coins. If you subscribed in the past, you can check and cancel from the iOS “Settings” app → your Apple ID → “Subscriptions” (new subscriptions are no longer offered).